1. Information We Collect

We may collect the following types of information when you interact with us:

• - Personal Information: Name, email address, phone number, mailing address, and payment details.
• - Booking Information: Details of your stay, including check-in and check-out dates, preferences, and special requests.
• - Device Information: IP address, browser type, and device details for visitors accessing our website.
• - Feedback and Reviews: Any testimonials or feedback provided voluntarily.

2. How We Use Your Information

The information collected is used for the following purposes:

• - To process and manage bookings or reservations.
• - To communicate important updates, confirmations, and offers.
• - To enhance your stay by personalizing services and fulfilling special requests.
• - To analyze guest preferences and improve our offerings.
• - To comply with legal and regulatory requirements.

3. Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information. However, your information may be shared in the following instances:

• - With third-party service providers to facilitate bookings, payments, or other essential services.
• - To comply with legal obligations or government requests.
• - In cases of merger, acquisition, or sale of business assets, your data may be transferred as part of the process.

4. Data Security

We implement strict security measures to protect your personal information:

• - Use of secure servers and encryption for online transactions.
• - Regular audits and updates to prevent unauthorized access or breaches.
• - Restricted access to personal information, ensuring only authorized personnel can access sensitive data.

5. Your Rights

You have the following rights regarding your personal data:

• - Access: Request a copy of your personal data that we hold.
• - Correction: Update or correct inaccuracies in your information.
• - Deletion: Request the removal of your data from our systems, subject to legal obligations.
• - Opt-Out: Unsubscribe from promotional emails or marketing communications.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website performance. You can manage or disable cookies through your browser settings.

7. Policy Updates

Chinar Wood Resort reserves the right to update this Privacy Policy to reflect changes in our practices or applicable laws. Guests are encouraged to review this policy periodically.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Your trust is important to us, and we are committed to ensuring your privacy and safety during your stay at Chinar Wood Resort.